We’ve got you covered
Have us fix your computer problems for you! From training to virus removal and repair services, TotalTech has you covered. After a FREE Diagnostic our technicians will remotely connect to the computer and perform the service needed with the results guaranteed!
Results are Guaranteed!
If there is not complete satisfaction with our work, customers can call us within 48 hours and we will do our best to fix the problem or we will issue a full refund!
Our technicians will speak with you in non-technical terms to get a full understanding of the issue that you are calling about. In addition we will work with you to determine the resolution and service that best fits your needs. The free diagnostic also includes the technician remotely connecting to your PC to see the issue you are experiencing first hand.
PC Setup Assistance – $79.00
Provide instruction on proper setup of PC; assist setting up user profile; help connect to home network.
Computer Tune Up – $49.95
We will remotely connect with your computer and perform the necessary clean up to bring your machine back to its optimum performance. Services performed include: review and removal of unwanted/unused programs, cleaning of your registry, removal of temp files, configuration of startup items and memory settings for optimum performance and education on how to keep your machine running quickly and efficiently.
Virus and Spyware Removal – $99.95
Our technicians will remotely connect to your PC and perform a full removal of any and all infected files, processes and malicious programs. We will also validate that you have appropriate anti-virus and anti-spyware software installed and that it is up to date and functioning properly.
E-mail Support – $49.95
This service includes the installation and setup of your preferred email program, instruction on how to use that software and training on email archiving and clean-up. In addition we will trouble shoot and repair any difficulties with your email service that you may be experiencing.
Green PC – $29.95
Our technicians will work via remote connection to your PC to optimize the power and performance settings to operate the PC using the lowest energy consumption. We will also train you on how to use the least amount of paper and ink possible in operating your printers.
Software Install – $39.95
Using our proprietary remote connection software, our technicians will fully install the desired software. The installation also includes a test of the software for proper functionality and performance.
Simple Repair – $49.95
During our free diagnostic session the technician will determine what issues you are experiencing and make a recommendation for repair based on the diagnostic. This service can include but is not limited to the repair of operating system error messages, peripheral device errors, software updates, operation system updates and general PC issues including browser problems. The Simple Repair service is designed for repairs that during the diagnosis are anticipated to take less than 30 minutes for resolution and is upgradeable to our Advanced Repair service.
Advanced Repair – $99.95
During our free diagnostic session the technician will determine what issues you are experiencing and make a recommendation for repair based on the diagnostic. This service can include but is not limited to the repair of operating system error messages, peripheral device errors, software updates, operation system updates and general PC issues including browser problems. The Advanced Repair service is designed for repairs that during the diagnosis are anticipated to take longer than 30 minutes for resolution.
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TotalTech Unlimited Subscription Plan offers comprehensive support for your PC, connected devices, peripherals, smart phones, home electronics and computer security. Unlimited access to great tech support, all year round! Click here for details.