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NBC Universal Discontinues Chiller

As of January 1, 2018, Chiller will be removed from our FusionTV Premier package because NBC Universal will cease distributing this network.

It has always been our goal to provide our customers with a variety of programming accompanied by the very best local experience possible. Unfortunately, we do not have any control when networks owners decide to discontinue a channel.

Please contact us at 319-342-3369 if you have any questions.

Business Spotlight: Pipho Family DentistryPipho Dentistry

Making a visit to the dentist something you can smile about! The mother-son duo Pipho Family Dentistry understand that most people are not keen on seeing their dentists. However, Dr. Donna Pipho has made a sometimes-uncomfortable service as enjoyable as possible since she started her general dentistry practice in 1978. Dr. Pipho along with her son, Dr. Bob Pipho who joined the practice in 2008, have assembled a team of nine professionals who strive to care for their patients as if they are family. With a shared focus on creating positive customer experience, Pipho Family Dentistry has been a loyal customer of LPC Connect since day 1.

Located at 410 Highway 218 North in La Porte City, Pipho Family Dentistry depends on telephone, fax, and Fusion internet services for an efficient and productive business. “The reliability and customer service from LPC Connect ensure streamlined service. It’s our only mode of communication with our patients and we appreciate LPC Connect’s promptness and friendly service,” said Dr. Bob Pipho, co-owner. LPC Connect went the extra-mile when the practice experienced a computer networking problem. “Without LPC Connect’s knowledgeable employees, we would have been down for days,” praised Dr. Pipho.

Thank you to the owners and staff at Pipho Family Dentistry for your business, loyalty, and contributions to the La Porte City area.

NEW! Amplified and Big Button PhonesAmplified and Big Button Phone

Imagine not hearing your faraway grandchild’s “I love you” or not understanding what your doctor is trying to explain over the phone. If you struggle with hearing loss during phone calls, we may have a solution.

The Clarity® D703TM is designed to make it easy to dial the phone, hear it ring, and carry on conversations. It combines hearing, vision, and mobility solutions into one great value. These high-quality phones include features like programmable memory buttons, adjustable volume for people with mild to moderate hearing loss, extra-large buttons for easy dialing, and bright visual ring flasher.

Visit our office at 306 Main Street in La Porte City and let Barb and Heidi help you with your telephone equipment needs.

In An Emergency, A Landline Tells 911 Your Exact Location
If you use a cellphone to make a call to 911 — and you can’t say the address due to a medical condition or other reason — dispatchers may not be able to pinpoint your exact location quickly.

Why? In most communities, 911 systems are not equipped to provide dispatchers with specific location information from the phone record if you call from a cellphone. The best they can do is to try and get a general indication of your location based on the closest cell tower site. This data exchange can take minutes; sometimes, it doesn’t return a location at all. By contrast, if you call 911 from a landline phone, the phone record is tied to a specific physical location, and the dispatcher will be able to locate you quickly and send the appropriate help. The 911 system was designed for landline phones, and it transmits your call and your location instantly over a hard-wired connection.

While cellphone convenience is a great thing when you’re out and about, your safety and security are two important reasons to also keep a landline phone at home.

LPC Connect in Our Community – Dave PowellDave Powell

When you think of LPC Connect, Dave Powell is one of the employees that comes to mind. When Dave started with the La Porte City Telephone Company in 1981, local and long distance telephone service were staples in every home and business. Fast forward 34 years and Dave’s job is a lot different in many ways. As LPC Connect’s operations manager, Dave oversees the day-to-day functions of the company, working outside, and interacting with customers – which is his favorite part of his job.

Launching high-speed internet service and building the Fusion fiber-optic network are two memorable milestones that Dave led during his tenure at LPC Connect. Dave and his team at LPC Connect are launching the new “Cans for our Community” initiative to raise money for civic projects in La Porte City. Outside of work, Dave has devoted time raising his two grown sons, Dallas and Damon. As an avid outdoorsman, he loves boating and fishing on the Mississippi, spending time at his cabin in Guttenberg, golfing, and bow hunting.

Join us in thanking Dave for setting an example for great customer service and technology expertise!

Everything You Need To Know About TVEverywhereTVEVERYWHERE

WHAT IS TVEVERYWHERE?
It’s a free service available to subscribers of qualifying FusionTV packages. With WatchTVEverywhere, you can watch some of your favorite channels and programming — including live TV and full episodes of current TV shows — on your tablet, smartphone, or laptop.

WHERE CAN I USE IT?
You can use TVEverywhere anywhere you have an internet connection such as hotels, vacation homes, airports, and restaurants. TVEverywhere is also handy to use at home when you want an extra “TV screen.”

HOW DO I GET STARTED?
The first step is to complete a one-time registration: • Go to www.watchtveverywhere.com and select LPC Connect in the drop-down menu. • Click the Register link. • Complete the registration form. • Check your email. You will receive a message with an activation link. • Click on the link to complete the registration process.

WHAT’S AVAILABLE ON TVEVERYWHERE FOR ME TO WATCH?
After you’ve registered with TVEverywhere, click “Log In,” and enter your username and password. Then click on the TV network you want to watch, and you’ll see a list of available TVEverywhere programs. You can watch any TVEverywhere program as long as it’s on a network you subscribe to through your LPC Connect FusionTV package.

If you have questions about TVEverywhere, call us at 319-342-3369.

Empowering the Community Against FraudFighting fraud

Thank you to all who attended the Personal Fraud Protection workshop in July. We extend our sincere appreciation to Chief Larry Feaker from the La Porte City Police Department for sharing examples of area fraud cases

Visit: https://www.consumer.ftc.gov/scam-alerts for the latest scam alerts and how you can protect yourself from fraud.

LPC Connect Partners with Thriftway to Feed the Hungry

Beginning November 1 through December 31, LPC Connect is partnering with Thriftway in La Porte City to combat hunger over the holidays by asking for your donations to stock the LPC Food Pantry. Visit Thriftway, pick up an LPC Connect grocery tote, and use this tote to fill it with non-perishable food items or personal care products. For every five totes donated from purchases made at Thriftway, they will donate one tote of groceries to the LPC Connect Food Pantry.

LPC Connect is also collecting Food Pantry donations at our office on 306 Main Street in La Porte City.
To participate in our Feed the Hungry Program:
1. Pick up a grocery tote at Thriftway.
2. Fill it with non- perishable food items or personal care products while you shop
3. Leave the tote at Thriftway and they will donate one tote of groceries for every five totes donated by Thriftway patrons to the LPC Food Pantry

LPC Connect’s 8th Annual Mitten Tree Program Underway

Pictured is Shirley Bagenstos who handmakes cold weather gear throughout the year and donates them to LPC Connect’s Mitten Tree. LPC Connect is hosting the Mitten Tree Program again this year through Christmas. We are collecting new or handmade hats, gloves, mittens, and scarves for people within our community who are in need. This is an opportunity for individuals, families, groups and businesses to support a local program and help children and adults stay warm during the winter months. The proceeds will go to families of Black Hawk, Benton and Tama counties.

As an added bonus, LPC Connect customers who make a donation to the Food Pantry or Mitten Tree will be entered into a drawing for a LPC Connect gift package.

Please contact Barb or Heidi at 319-342-3369, or visit us at www.facebook.com/lpctel for details.

You’re Invited to LPC Connect’s Holiday Customer Appreciation CelebrationGreenery

Friday, December 1st from 1:00 to 4:00 p.m.

We’re hosting our annual Holiday Customer Appreciation Celebration at 306 Main Street, La Porte City to say thanks for being an LPC Connect customer in 2017.

You’ll be treated to holiday refreshments and enter for a chance to win door prizes.

Esquire and Universal HD to be Removed from FusionTV Premier Package

As of June 28, 2017, Esquire will be removed from our FusionTV Premier package because NBC Universal will cease distributing this network. On July 15, 2017 Universal HD will be removed from FusionTV Premier HD for the same reason. It has always been our goal to provide our customers with a variety of programming accompanied by the very best local experience possible. Unfortunately, we do not have any control when networks owners decide to discontinue a channel.

Please contact us at (319) 342-3369 if you have any questions.

Business Spotlight La Porte City FFA Historical and Ag Museum

Described as “one of the best kept secrets in Northeast Iowa,” the La Porte City FFA Historical and Ag Museum is located at 408 Main Street in La Porte City and was founded by volunteers in 1970. The multi-level museum boasts 8000 square feet of exhibits which are changed annually and reflect a wide range of historical topics. In addition to this main museum, three buildings comprise our Rural Iowa Heritage Center: a historic 1878 fire station, jail house, and a circa 1861 log cabin. This center is dedicated to celebrating the life of pioneer families, rural communities, and agriculture. Approximately 2,500 guests visit the Museum each year from all over the United States.

Jan Erdahl, museum manager, relies on LPC Connect’s telephone and internet services to connect the museums’ many video exhibits and information kiosks which offers an enhanced experience to the guests. Jan noted, “LPC Connect not only provides excellent service, but is a partner in the community sets them apart. Through their network they provide grants that have helped us to purchase needed items, including an inventory system to photograph, catalog, and maintain a history on all the items in the Museum. This will insure that accurate records will be kept for perpetuity. We appreciate their ownership in developing and supporting the La Porte City community by giving back through the grant program as well as their participation in supporting numerous community events.“.

LPC Connect is grateful this area treasure is keeping our pioneer spirit alive at the La Porte City FFA Historical and Ag Museum and Rural Iowa Heritage Center. Thank you for your business!

Aureon Provides Quality Charity Grants to Iowan Communities

Aureon is pleased to announce that an Aureon Charity Grant has been awarded to two local organizations within LPC Connect’s service area. Hawkins Memorial Library in La Porte City received a grant for $300.00 to purchase cabinetry. The FFA Historical and Ag Museum received $250.00 to buy a showcase cube for the museum. Upon reviewing an abundance of applications, our Aureon Charity Grant Committee delegated funds to projects committed to the betterment of local Iowan communities. The grant was presented in conjunction with LPC Connect who sponsored the grant application.

Aureon, the new name for Iowa Network Services, created the grant program in 1993 to increase service and support to rural independent telecommunications companies and the communities they serve. The Aureon Charity Grant Program awards grants on a quarterly basis. Over the course of twelve years, Aureon has donated over $850,000 to local communities and their surrounding areas. We believe in rewarding various organizations for their passion and dedication to advancing their own neighborhoods. Each proposal that is chosen by our Grant Committee reflects the organization’s enthusiasm for serving their communities. Aureon looks forward to aiding future community-improvement projects and extends our best wishes to your own community development.

Get an Aureon Charity Grant Program application.

LPC Connect in Your Community – Heidi BarzHeidi Barz

LPC Connect is fortunate to have a great team of professionals who not only take pride in their work, but also dedicate countess hours to serving the community. Heidi Barz, an LPC Connect customer service representative since 2002, is known for her volunteerism and spirit of service. Heidi is involved with Inner City Slickers, she is the treasurer for the La Porte City Women’s Club, and she serves as the financial secretary at the American Lutheran Church. Heidi and her husband of 25 years, Jon, have two children in college, Samantha and Alex. Outside of work and her volunteer commitments, Heidi enjoys decorating, gardening, golfng, biking, running, and spending time with her family and her dog, Izzy.

We are proud of Heidi and her contributions to the La Porte City and Mount Auburn communities.

Answers to Your Questions about the Universal Service Fund

WHAT IS THE UNIVERSAL SERVICE FUND (USF)?
The USF is a government-administered fund (not a government-paid fund) to support the provision of telecommunications services in rural and high-cost areas, to low-income consumers, and to schools, libraries, and healthcare facilities nationwide. All telecommunications customers contribute to the USF on an equal basis. Congress authorized the Federal Communications Commission (FCC) to implement the USF.

HOW DOES IT WORK FOR LPC CONNECT?
The Universal Service High-Cost Program is designed to ensure that consumers in rural and high-cost areas have access to telecommunications services at rates that are affordable and reasonably comparable to those in urban areas. The program fulfills this universal service goal by allowing eligible carriers, including LPC Connect, who serve these areas to recover some of their operating costs from the USF. The fund reimbursement is based only on local phone service subscriptions. Will I continue to be required to subscribe to local phone service to receive broadband internet and FusionTV services? Yes. Since the FCC continues to base USF reimbursement on local phone line subscriptions, we must keep this requirement in place. If we did not require a phone line subscription, LPC Connect would not receive USF funding, and the rates for broadband internet and cable TV service would have to go up. We do anticipate changes to this requirement in the future, but it will need to remain in place as long as USF is based only on local phone networks.

WHAT IS LPC CONNECT DOING WITH THE USF FUNDING IT RECEIVES?
We’ve upgraded our network so that all customers, no matter how rural, can receive 100% fiber-optic broadband internet and FusionTV services.

HOW CAN I VOICE MY CONCERNS ABOUT USF?
You can contact the FCC as well as your U.S. Senators or Congressman. Please encourage them to seek USF reform that is less burdensome to rural Americans and rural communication service providers.

LPC Connect Increases Broadband Speeds to Area Customers
• Faster Internet Speeds for the same Low Price • Accelerated internet

LPC Connect is pleased to announce that we have raised Internet speeds for all Silver, Gold, Platinum, and Diamond high-speed Internet customers throughout La Porte City, Mount Auburn, and the surrounding rural areas we serve. Better yet, this Internet speed increase benefits both residential and business customers for no extra cost! There is nothing you need to do, as your speeds increased automatically.

  • Fusion Silver customers increased from 10Mbps/1Mbps to 20Mpbs/5Mbps
  • Fusion Gold customers increased from 20Mbps/2Mbps to 50Mbps/10Mpbs
  • Fusion Platinum customers increased from 30Mbps/3Mbps to 75Mpbs/15Mbps
  • Fusion Diamond customers increased from 50Mbps/5Mbps to 100Mbps/25Mbps

“LPC Connect’s 100% fiber-optic Fusion Network delivers the best broadband experience to our area combined with local customer service and support. Upgrading Internet speeds to our customers enables them to connect more devices online at the same time while streaming their favorite content,” said Chris Hopp, LPC Connect’s general manager.

Earlier this year we surveyed our customers and we received high marks in the areas of customer service, up-to-date products and services, local involvement in the community, knowledgeable employees, responsiveness, and service quality. Customers also appreciate that LPC Connect offers unlimited Internet plans, while many providers are choosing to meter broadband plans and imposing data caps on their Internet plans.

“LPC Connect employees are the people you will run into at church, ballgames, community celebrations, and donating their time to a variety of community groups. We care about making a difference,” said Hopp.

If you have questions about your new Internet speeds, please call us at (319) 342-3369.

Photographic Images by Georgia depends on LPC Connect’s High-speed Internet, Telephone Service and Local Support

Georgia Reiter of Photographic Images

Photographic Images by Georgia was founded in 1996 by Georgia Reiter who is the sole proprietor and photographer. This community mainstay located at 1344 53rd Street in La Porte City. Georgia specializes in photographing weddings, portraits, commercial, and sports photography, with high school seniors being most of her clientele.

Georgia is multi-talented and when asked what makes her business unique, she said, “I work with my customers from start to finish, so I am fully aware of their requests. I can conveniently take both indoor and outdoor photographs for my clients at my location, with a wide variety of outdoor settings. They do not have the pressure of a time limit, with appointments set too close together. My indoor studio can handle large groups for family portraits. I have several years of experience, so I am comfortable working with children and photographing weddings, as they can require a lot of patience.”

LPC Connect has been serving Photographic Images by Georgia since 2014 with telephone, high-speed Internet and FusionTV services. What makes her most appreciate LPC Connect? “The telephone service provides a local number, for ease of contact and listing my business in the phone book. High-speed internet helps me be more productive in ordering my photographs online. With the large digital files and albums being uploaded, it is extremely important to have an internet provider that will streamline my orders as quickly as they do. Having the internet running without constant problems has been great! Local service with someone on the other end of the phone that will provide answers and help immediately is worth more than anything,” noted Reiter.

Georgia spoke highly of a recent experience with LPC Connect. “We recently remodeled and moved the location for our television. The access they had to work with was a difficult job, but they were successful and very competent,” praised Georgia.

For superior quality photography that will capture memories for generations, call Photographic Images by Georgia at (319)342-3602.

For information on reliable Internet service with hometown support, contact LPC Connect at (319)342-3369.

Aureon Provides Charity Grant to Hawkins Memorial Library

Aureon provides grant to Hawkins Memorial Library

Aureon is pleased to announce that an Aureon Charity Grant has been awarded to the Hawkins Memorial Library in La Porte City. They received a grant for $500.00 to purchase new book bins. Upon reviewing an abundance of applications, our Aureon Charity Grant Committee delegated funds to projects committed to the betterment of local Iowan communities. The grant was presented in conjunction with LPC Connect who sponsored the grant application.

Aureon, the new name for Iowa Network Services, created the grant program in 1993 to increase service and support to rural independent telecommunications companies and the communities they serve. The Aureon Charity Grant Program awards grants on a quarterly basis. Over the course of twelve years, Aureon has donated over $850,000 to local communities and their surrounding areas. We believe in rewarding various organizations for their passion and dedication to advancing their own neighborhoods. Each proposal that is chosen by our Grant Committee reflects the organization’s enthusiasm for serving their communities. Aureon looks forward to aiding future community-improvement projects and extends our best wishes to your own community development.

Scholarship Opportunity through Iowa Communications AllianceICA

We are happy to share a scholarship opportunity with you. LPC Connect is a member of the Iowa Communications Alliance (ICA), making this scholarship opportunity available to any high school senior who receives service from LPC Connect. One or more $2,500 college scholarships are available. The purpose of this support is to aid students from rural areas across Iowa with financial assistance to pursue higher education.

Students must complete the application online at https://form.jotform.com/63123898551159

The application deadline is March 24, 2017.

See the Scholarship Application Guidelines for complete information.

Please contact us at (319) 342-3369 if you have any questions.

Aureon Network Services Scholarship ProgramAureon

The Aureon Network Services Scholarship Program is available to students pursuing a STEM-related course of study and those residing in the trade area of an Iowa Independent Telecommunications Company.

Scholarship awards will range between $500-$1,000.

The deadline in midnight April 30, 2017.

See the Aureon.com/scholarship for eligibility guidelines and application instructions

When to Reboot your Router and When to Replace itRouter

It may seem simple, but one of the easiest ways to fix a wide variety of technical issues is to simply reboot (or restart) the device, including your router. This is because routers are like small computers that use memory, a processor, and an operating system. And like your desktop or laptop computer, routers also benefit from a fresh start every now and then.

For example, if your internet service goes down at your home, the first thing to try is to reboot your wireless router. It’s a quick process that will often take care of the problem:

1. Unplug your router from its power outlet (don’t just turn it off ).

2. Wait about a minute, then plug it back in.

3. Allow the device a minute or two to turn back on.

For help troubleshooting your current router or selecting a new model, call LPC Connect at (319) 342-3369.

Crooks Use Caller ID Spoofing to Wear “Mask” of a Local Phone Number

One of the best ways to avoid phone scams has traditionally been to not answer calls from numbers that you do not recognize on your Caller ID. But crooks have a sneaky way around this. With Caller ID spoofing, they are able to make it appear as if their calls are coming from a local phone number. They literally hide behind the “mask” of a legitimate phone number in order to increase the likelihood that you’ll pick up the phone.

How does it work? Caller ID spoofing providers allow individuals and organizations to dictate what phone number they want to appear when they place calls. They pay for a certain number of call minutes, then use an online interface to enter their phone number, the number to be called, and the number they want to appear in the recipient’s Caller ID. The Caller ID spoofing service then makes the call on the spoofer’s behalf.

The goal of this scam is to try and get you to reveal personal information such as account numbers, passwords, and Social Security numbers. To avoid becoming a victim of Caller ID spoofing, take the following precautions:

• Never give out personal information over the phone, such as account numbers, unless you initiate the call.

• If you receive a call requesting information, ask for the name of the organization that is calling. Then, call that organization, using the phone number on your bill or statement — NOT the number on your Caller ID. If the call is legitimate, you will be transferred to the appropriate department. If it’s not legitimate, you can inform the organization of the spoofing incident.

To learn more about Caller ID spoofing, visit https://www.fcc.gov/consumers/guides/spoofing-and-caller-id

There May Be More Than Roots Underground – Call 811 Before You Dig

811

All sorts of utility lines, pipes, and cables could be buried on your property. In some cases, they’re close to the surface and easily damaged by even shallow digging, which can result in service interruptions to your neighborhood.

That’s why every digging job — from planting a bush to installing a fence — requires a call to 811 to have utility lines marked. Simply tell the operator where you’re planning to dig and what type of work you’ll be doing. The affected local utilities will send a locator to your property, free of charge. Then you’ll know what’s below and be able to dig safely.

As one of your local service providers, we thank you in advance for your cooperation!

Cloo to be removed from FusionTV Premier package as of February 1, 2017

As of February 1, 2017, Cloo will be removed from our FusionTV Premier package because NBC Universal will cease distributing this network.

It has always been our goal to provide our customers with a variety of programming accompanied by the very best local experience possible. Unfortunately, we do not have any control when networks owners decide to discontinue a channel.

Please contact us at (319) 342-3369 if you have any questions.

Motorhead Mayhem Service & Repair relies on great Internet and Telephone Service from LPC Connect

Motorhead Mayhem

Corey Neuendorf, owner of Motorhead Mayhem Service & Repair, located at 512 Main Street in La Porte City, founded his business in August 2012 to service and repair vehicles the way they were taught many years ago. Corey’s goal is to provide top-notch vehicle repair at a fair price with quality parts. The staff of five employees serve customers near and far and they appreciate each and every customer they have.

Motorhead Mayhem Service & Repair provides a unique value to their customers by offering basic engine scanning and tire pressure monitor checks at no cost. Neuendorf relies on his great Internet and telephone service from LPC Connect to keep his business productive and efficient. “If we have had any problems, we get immediate attention (from LPC Connect) to keep us running,” noted Corey. Delivering on LPC Connect’s commitment to providing quality connections, they went the extra mile when a contractor damaged Motorhead Mayhem’s phone line. “We were repaired in less than one hour,” praised the owner.

We appreciate Motorhead Mayhem’s business and we wish you much success in the future!

Ransomware Facts and Tips         Beware of ransome ware

As technology evolves, the prevalence of ransomware attacks is growing among businesses and consumers alike. It’s important for digital citizens to be vigilant about basic digital hygiene in an increasingly connected world.

WHAT IS RANSOMWARE?
Ransomware is a type of malware that accesses a victim’s files, locks and encrypts them and then demands the victim to pay a ransom to get them back. Cybercriminals use these attacks to try to get users to click on attachments or links that appear legitimate but actually contain malicious code. Ransomware is like the “digital kidnapping” of valuable data – from personal photos and memories to client information, financial records and intellectual property. Any individual or organization could be a potential ransomware target.

WHAT CAN YOU DO?
We can all help protect ourselves – and our organizations – against ransomware and other malicious attacks by following these STOP. THINK. CONNECT. tips:

  • Keep all machines clean: Keep the software on all Internet-connected devices up to date. All critical software, including computer and mobile operating systems, security software and other frequently used programs and apps, should be running the most current versions.
  • Get two steps ahead: Turn on two-step authentication – also known as two-step verification or multi-factor authentication – on accounts where available. Two-factor authentication can use anything from a text message to your phone to a token to a biometric like your fingerprint to provide enhanced account security.
  • Back it up: Protect your valuable work, music, photos and other digital information by regularly making an electronic copy and storing it safely.
  • Make better passwords: A strong password is a sentence that is at least 12 characters long. Focus on positive sentences or phrases that you like to think about and are easy to remember.
  • When in doubt, throw it out: Links in email, social media posts and online advertising are often how cybercriminals try to steal your personal information. Even if you know the source, if something looks suspicious, delete it.
  • Plug & scan: USBs and other external devices can be infected by viruses and malware. Use your security software to scan them.

Get comprehensive computer protection and local support with SecureIT Plus starting at $7.95/mo.
Call 319-342-3369 for more information.
*Courtesy of the National Cyber Security Alliance.

LPC Connect in Your Community – Barb BaderBarb Bader

Each day LPC Connect and its employees enrich the lives of many area citizens. In addition to providing financial support to meet community needs, employees offer their time and talents to worthwhile causes. Since October 2001, Barb Bader, customer service representative at LPC Connect has been making a positive impact to both our customers and the community. Barb is active in the La Porte City Women’s Club, serves as the secretary for the La Porte City Chamber of Commerce, and coordinating various charitable initiatives at LPC Connect. Barb lost her husband, Ron, to colon cancer in 2014 she is raising awareness to fight for a cure through working with the American Cancer Society Coaches vs. Cancer event. Barb is responsible for monthly billing in addition to day-to-day customer service tasks and everything between cleaning the office to administrative duties. “I love working with customers and the community whenever I can,” Barb commented. She keeps a busy pace outside of work by attending her children’s sports at Wartburg College. Both juniors, Breann plays volleyball and Bo plays basketball. When asked about her tenure, Barb noted, “During the last 15 years working at LPC Connect, which was LPC Telephone when I started, we have had a lot new opportunities for our customers. Connecting La Porte City and Mount Auburn to faster internet and new services, such as FusionTV, because of our fiber-to-the-home project has been exciting to be a part of.”

Barb’s contributions to our communities are an example for exemplary service and dedication with heart.

FCC/FEMA Tips for Emergency CommunicationEmergency vehicle

When weather-related emergencies strike, it’s important for your safety to be prepared and stay connected:

BEFORE AN EMERGENCY

  • Traditional landline telephone service usually works during electric power outages but you may need to use a corded phone; many cordless home phones rely on electric power to operate.
  • If a storm is coming, charge your wireless phone; keep an extra battery and a car charger on hand. Also, charge your laptop or tablet.
  • Broadcasters are an important source of news during emergencies. Keep a battery-operated, solar-powered, or hand-crank-operated radio or portable television for use during power outages.

DURING AN EMERGENCY

  • Limit non-emergency phone calls. This will minimize network congestion, free up “space” on the network for emergency communications, and conserve battery power if you are using a wireless phone. If you do need to make a call, try to keep it brief.
  • Call 911 only for emergencies. Learn and use the designated number in your state for highway accidents or other non-life-threatening incidents.
  • If you do not have electric power in your home and are using your car to charge wireless phones or listen to news on the car radio, be careful. Remain vigilant about carbon monoxide emissions from your car, especially if it is in a closed space.

To learn about the value of landlines during emergencies, call LPC Connect at 319-342-3369.

Want to help our community win? Support the LPC Connect Team!Helping hands

When you choose LPC Connect as your communications provider, the benefits go well beyond your home or business to places throughout our community. Each year, we donate generously to local nonprofit organizations including these. Because you support us, we can support them.

  • American Cancer Society Coaches vs. Cancer
  • Cedar Valley Soccer Club
  • Festival of Trails Celebration
  • Hawkins Memorial Library
  • Honor Flight
  • Knights Youth Football Club
  • La Porte City Chamber of Commerce
  • La Porte City FFA Ag Museum
  • La Porte City Fire Department
  • La Porte City Little League
  • La Porte City Preschool
  • La Porte City Women’s Club
  • Mount Auburn Fire Department
  • The Lord’s Food Pantry
  • Union Booster Club
  • Union Community School
  • Union High School Activities– Baseball, Football, Basketball, Volleyball, Softball, Dance Team, Yearbook
  • Union Robotic Teams

Unlike our national competitors, we care about more than just making a profit. We care about making a difference.

Quickly Improve your New Year with Faster InternetCalendar

Speeding up your internet is an easy resolution to achieve, especially with this New Year’s deal. Plus, it may help with your other resolutions — reduce stress by getting rid of too-slow internet, and have more fun with a better streaming experience.

Get up to 30 Mbps for just $69.95/mo.* with an LPC Savings Pak.

Call 319-342-3369 for a speedier 2017

*Service availability will depend on location. Certain restrictions apply. All prices subject to change. Contact us for details.

Community Donated Generously to Mitten TreeMitten Tree

With outstanding community support, LPC Connect was able to help feed and clothe those in need in our community through our annual Food Pantry and Mitten Tree Drive.

Barb Bader and Heidi Barz, LPC Connect Customer Service Representatives, coordinate these programs and work directly with schools and organizations in LPC Connect’s service area. Non-perishable food items, hats, gloves, mittens, and scarves are donated by employees and customers.

Our thanks to Barb, Heidi, and to everyone who participated this past holiday season!

Congratulations to Union as they advance two teams to state competition.

The Union Knights volleyball team will play at the State Volleyball Tournament at the US Cellular Center in Cedar Rapids on Wednesday, November 9.

The Union Knights will face Mount Vernon in one of the Class 2A semi-final games to be played in the UNI-Dome on Saturday, November 12.

Go Knights!!

9th Annual Chocolate Walk on October 27, 2016Strawberry

The La Porte City Chamber of Commerce will host their 9th annual Chocolate Walk on October 27, 2016. Businesses in La Porte City will be offering chocolate treats from 5:30 – 8 p.m. Enjoy a sweet evening and stroll from business to business enjoying chocolate martinis, homemade truffles, chocolate fountains, chocolate dipped strawberries and cake balls, just to name a few. The Chocolate Walk is a great opportunity to visit businesses you may not always get a chance to see and get a taste of what La Porte City has to offer for the holidays! Barb and Heidi will be serving chocolate sensations at the LPC Connect office on Main Street. Please stop by for a chocolate temptation on Thursday, October 27, 2016!

LPC Connect in Your Community – Mitch Harrison

Mitch Harrison

LPC Connect is deeply dedicated to giving back to the communities we serve. Mitch Harrison, outside central office plan technician for LPC Connect since 2010, is committed to giving back to the area. Soon after moving to the area, Mitch joined the La Porte City Fire Department because of his desire to become involved in the community and to help people in need. He was a training officer and received his 5-year fire department certificate. He is actively involved with fundraising as a volunteer at the LPC Firemen’s annual fish fry and benefit auction. He also drives the fire truck in the Festival of Trails parade and serves sandwiches each year at the department’s brat stand. Recently, Mitch was involved in the Mark Harrison Fish On Cancer Awareness, after losing his father to stomach and liver cancer.

Mitch is married to Jenna and has a 10-month old son, Carter.

We are proud of Mitch and his contributions the La Porte City and Mount Auburn communities.

Aureon provides Quality Charity Grants to Iowa Communities

Aureon grant recipients

Aureon, in conjunction with LPC Connect, is pleased to announce that Aureon Charity Grants have been awarded to two organizations within LPC Connect’s service area. Hawkins Memorial Library received a grant for $500.00 and the La Porte City FFA Historical and Ag Museum received a grant for $300.00.

Upon reviewing an abundance of applications, our Aureon Charity Grant Committee delegated funds to projects committed to the betterment of local Iowan communities. The grants were presented in conjunction with LPC Connect who sponsored the grant application.

Aureon, the new name for Iowa Network Services, created the grant program in 1993 to increase service and support to rural independent telecommunications companies and the communities they serve. The Aureon Charity Grant Program awards grants on a quarterly basis. Over the course of twelve years, Aureon has donated over $850,000 to local communities and their surrounding areas.

For more information about the Aureon Charity Grant Program, call Barb Bader or Heidi Barz at (319) 342-3369.

“We believe in rewarding various organizations for their passion and dedication to advancing their own neighborhoods.”

Improve the Speed of your WiFi Network Family on the web

If your Wi-Fi router is out of date or not set up correctly, it could be slowing down your Internet speed. Here are some tips to help you maximize router performance:

Buy a new router that supports 802.11ac. One of the best ways to make sure your network is as fast and reliable as possible is to use up-to-date hardware that supports the latest standards. With all the devices in your home, it’s more important than ever to have a wireless router that can handle the increased demand for Wi-Fi connectivity.

Move your router to its ideal position. For the best signal and coverage, put your router in an open space near the center of your home. Keep it away from thick walls made of brick or concrete, and make sure it’s not around metal items which can reflect Wi-Fi signals.

Make sure your router is secured using WPA2 with AES. The latest two standards, 802.11n and 802.11ac, don’t operate at the highest possible rates when either the client or router use WPA or TKIP. Putting a password on your router or limiting which devices can access your network will keep other people in the neighborhood from using your network and slowing it down.

Reduce interference by removing or minimizing the use of interfering devices. These include baby monitors, older cordless phones, microwave ovens, wireless speakers, and some security cameras.

Make sure your router is configured to automatically identify and use the least congested frequency. Or you can manually choose the best non-overlapping channel. Slow Wi-Fi speeds may be the result of interference from your neighbors’ Wi-Fi networks as all the devices compete to use the same channel. For example, if neighbors are downloading a Netflix movie using the same Wi-Fi channel as your home’s Wi-Fi router, your router and devices may only get thin slices of “air time” to talk.

Stop by LPC Connect or call 319-342-3369 for help selecting a new router. We stock and install a variety of routers designed to meet a customer’s individual needs.
Article courtesy of Cornerstone Group